Hospitals and Healthcare
Patient care should never be compromised due to poor communication:
- Patients may not be able to follow nurses’ or technicians’ instructions properly.
- Support staff must work harder or second guess what is to be done.
- Employees may not understand proper quality protocol and procedures.
- Hospital staff may not be able to give or get important information from caregivers or family members.
Effective communication can literally be the difference between life and death
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